Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number submitted through web forms, quizzes, or funnels on this website
• Business details and project information you share during onboarding or consultations
• Communications sent to us by email, phone, or text message
• Automatically collected data such as IP address, browser type, pages visited, and referral source via analytics tools

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and deliver requested services
• Send SMS messages related to quotes, appointments, and service updates when you opt in
• Improve the reliability and performance of our website and services
• Comply with legal obligations

3. SMS / Text Message Communications

If you choose to receive SMS updates, we may send text messages related to quotes, appointments, and service updates.

Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP at any time.

For help: Reply HELP or email scott@aetenum.com.

No sharing of phone numbers: Your phone number and SMS consent will not be sold, rented, or shared with third parties for their own marketing purposes.

4. Third-Party Service Providers

We share data only with service providers that help us operate our business. These include:

• Twilio — SMS and voice communications delivery
• Google Analytics — website traffic and behavior analytics
• Meta Pixel — advertising measurement and retargeting

All third-party providers are contractually obligated to protect your data and may not use it for their own marketing purposes. We do not sell or share your personal information with third parties for their own independent marketing.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, meet legal obligations, or resolve disputes. SMS opt-in records are retained for a minimum of 4 years to comply with carrier and regulatory requirements.

6. Data Security

We protect your information using industry-standard safeguards including encryption in transit, access controls, and least-privilege principles for all internal systems.

7. Children's Privacy

Our services are intended solely for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe we have done so, contact us immediately and we will delete it.

8. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing scott@aetenum.com. We will respond within 30 days.

9. Changes to This Policy

We may update this policy from time to time. We will revise the "Last updated" date at the top of this page. Continued use of our services after an update constitutes acceptance of the revised policy.

10. Contact Us

Aetenum
scott@aetenum.com
385-208-1781